Guest Relations Management

You can think of this as a workflow or process that most registrations go through. It’s actually a funnel, related to funnels in marketing.

Registration Modes

It covers the following elements:

1. Announcement of event
2. promotion of event
3. start of registration
4. guest list management
   1. guest registration or application
   2. guest acceptance, and Waiting List
   3. Payments
   4. optional cancellation and refunds
5. compilation of guest list
6. communication with guests before the event

There are tools that support the workflow.